Terms of Service

Terms that apply when you use EquiHub services, accounts, and subscriptions.

Last updated
Operator
Fluity

By using EquiHub, you agree to these terms.

These Terms of Service cover access to EquiHub (equihub.dev), including Equinox, EquiMissioner, and related platform features operated by Fluity.

Operator

Fluity

EquiHub platform

Billing

Subscriptions

Monthly, 3-month, 6-month

Payments

Stripe

Auto-renewing plans

Min age

13 years

No accounts under 13

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Scope

These Terms of Service apply to all services offered through EquiHub (equihub.dev), including Equinox, EquiMissioner, the EquiHub dashboard, and related platform features. EquiHub is operated by Fluity.

By creating an account, subscribing, or using any EquiHub service, you agree to these terms, our Privacy Policy, and our Refund Policy where applicable.

Overview

EquiHub provides automation tools and platform services for HeroZero players, including Equinox and EquiMissioner. Paid features are available on monthly, 3-month, and 6-month subscription plans.

We may change or discontinue features at any time. Continued use after changes take effect means you accept the updated terms, as described in Section 11.

Accounts

To use EquiHub services, you must create and keep an account in good standing.

Registration

You must be at least 13 years old to create an account. See our Privacy Policy. You may sign in with email and password, or link a social account such as Google, Discord, or GitHub.

Account security

You are responsible for keeping your account credentials confidential. If you notice unauthorized access or use of your account, open a ticket in the support portal at once.

One account per user

Each account is for one user. If you need shared or organizational access, open a ticket in the support portal before creating extra accounts.

Subscriptions and payment

EquiHub offers monthly, 3-month, and 6-month subscription plans. Subscriptions renew automatically unless you cancel through your account or the Stripe customer portal.

By subscribing, you authorize EquiHub to charge your payment method for each billing period. You will get renewal reminders, and you can manage subscription settings in your account.

All payments go through Stripe. EquiHub does not store full payment card details. Refunds follow our Refund Policy.

User content

You may upload avatars and other permitted content. By uploading, you confirm the content complies with these terms and does not infringe others' rights.

Do not upload inappropriate, offensive, or illegal content. EquiHub may remove content that violates these policies and may take action under Section 8.

Data collection and privacy

We collect data only as described in our Privacy Policy. We do not sell personal information.

We use data to run, secure, and improve EquiHub. We share data with service providers such as Stripe and infrastructure partners only as needed to operate the platform. For collection details, legal bases, retention, and your rights (including GDPR), see the Privacy Policy.

Limitations of liability

EquiHub services are provided "as-is." We make no guarantees or warranties about functionality, availability, or suitability for any purpose.

EquiHub is not liable for loss or damage from misuse or technical issues. You are responsible for your actions on the platform and for following applicable laws and third-party terms of service.

Termination and appeals

EquiHub may terminate or suspend accounts that violate these terms or content guidelines, including defamation or negative statements about the service while subscribed.

You may appeal a termination through the support portal. EquiHub reviews each appeal individually. We will tell you the decision, which is final except where applicable law requires otherwise.

User responsibilities

Do not use EquiHub tools for destructive, abusive, or unlawful actions. You are responsible for how you configure and run automation on your accounts.

Violations may lead to account termination, though we usually issue a warning first. You must follow these terms, our related policies, and applicable third-party terms, including game and platform rules.

Support

For help with accounts, billing, or policy questions, open a ticket in the support portal.

Discord

Community support and general questions. Join at discord.gg/equinox.

Email

support@equihub.dev if the portal is down.

Policy changes

Fluity may update these Terms of Service at any time. The "Last updated" date at the top of this page shows when they last changed.

If you keep using EquiHub after changes take effect, you accept the updated terms. Material changes will appear on this page.

Contact

For questions about these terms, account issues, or enforcement appeals, open a ticket in the support portal.

Operator
Fluity (EquiHub)